Billing Terms and Conditions

Last updated: June 19, 2026

These Billing Terms and Conditions explain the payment methods, transaction currency, billing requirements, and related order terms for purchases made through Arluneo.

Accepted Payment Methods

Arluneo accepts the following payment methods when they are displayed as available at checkout:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Payment-method availability may depend on the customer’s device, browser, account eligibility, location, and the requirements of the applicable payment provider.

The payment methods displayed during checkout are the methods available for that transaction. Arluneo does not accept payment through methods that are not offered through the website checkout.

Transaction Currency

All product prices, shipping amounts, taxes where applicable, payments, and refunds are processed in United States dollars (USD).

If a bank, card issuer, digital-wallet provider, or other financial institution converts the transaction into another currency, it may apply its own exchange rate or account-related fees. These charges are determined by the financial institution and are not controlled by Arluneo.

Billing Information

Customers must provide complete, current, and accurate billing and payment information during checkout.

This may include:

  • The cardholder or account holder’s name
  • Billing address
  • Contact information
  • Payment details requested by the selected payment provider

Incorrect or incomplete billing information may prevent the payment from being authorized or the order from being completed.

Customers are responsible for confirming that their billing and delivery information is accurate before placing an order.

Payment Authorization

Submitting an order does not guarantee that payment has been approved.

The selected payment provider may authorize, decline, or request additional action for a transaction according to its own security and verification procedures.

An order may not proceed if:

  • Payment authorization is declined
  • The selected payment method cannot be verified
  • Required billing information is incomplete
  • The payment provider requires additional customer action that is not completed

Customers should contact their bank or payment provider if a payment is declined and Arluneo is unable to identify a website-related checkout issue.

Secure Checkout

Payments are submitted through the payment method and payment provider selected during checkout.

Customers should enter payment information only through Arluneo’s website checkout. Arluneo will not ask customers to provide their full card number, security code, or digital-wallet password by email.

Customers are responsible for keeping their payment accounts, login details, and devices secure.

Charges and Order Confirmation

The total amount presented before checkout confirmation may include:

  • The product price
  • Applicable taxes
  • Shipping charges, where applicable
  • Any other amount clearly disclosed before the order is submitted

Arluneo currently provides free standard shipping on eligible orders shipped within the United States.

Customers should review the order total before completing payment. An order confirmation will be provided after the order has been successfully submitted.

Shipping Terms Overview

Arluneo ships eligible orders within the United States.

The current shipping terms are:

  • Order cut-off time: 5:00 PM (GMT-5)
  • Handling time: 1–3 business days
  • Transit time: 4–9 business days
  • Total estimated delivery time: 5–12 business days
  • Shipping cost: Free for eligible United States orders
  • Shipping business days: Monday through Friday, excluding U.S. public holidays

Orders placed after 5:00 PM (GMT-5), on weekends, or on U.S. public holidays begin processing on the next business day.

Delivery times are estimates and are not guaranteed delivery dates. Customers should review the complete Shipping Policy for further information.

Return and Refund Overview

Arluneo accepts approved returns of eligible defective and non-defective products when a return request is submitted within 30 days of delivery.

Eligible products must be new, unused, uninstalled, unaltered, complete, securely packaged, and returned according to the supplied instructions.

For approved returns:

  1. The customer submits a return request.
  2. Arluneo reviews the request.
  3. Arluneo provides a prepaid downloadable and printable return shipping label after approval.
  4. The customer attaches the label and ships the product according to the supplied instructions.
  5. Arluneo receives and inspects the returned product.
  6. An eligible refund is processed within 10 business days after receipt, inspection, and approval.

Approved refunds are returned to the original payment method in USD.

Arluneo covers the cost of the approved return shipping label, and no restocking fee is charged for approved returns or exchanges.

Approved exchanges are available within 30 days of delivery, subject to return eligibility and replacement-product availability.

Customers should not send products back before receiving return approval and instructions. Please review the complete Return and Refund Policy for all conditions.

Privacy

Personal information collected during checkout and order processing is handled according to Arluneo’s Privacy Policy and the practices of the selected payment provider.

Customers should review the complete Privacy Policy for information about how personal data is collected, used, retained, and disclosed.

Contact Information

For questions about payments, billing, orders, or these Billing Terms and Conditions, contact Arluneo using the information below.

Store Name: Arluneo

Email: info@arluneo.com

Address: 414 Allan Ave, North Mankato, MN 56003, United States

Business Hours: 9:00 AM – 6:00 PM (GMT-5)

When contacting us about a payment or order, please include your full name, order number, and a clear description of the issue.

For security, do not include your full card number, security code, password, or other sensitive payment credentials in an email.