Shipping policy

Last updated: September 14, 2025

At Lanellise, we strive to provide a reliable and efficient shipping service for all of our customers. This Shipping Policy applies to all products purchased through our online store and is designed to set clear expectations regarding processing, delivery times, and shipping costs within the United States.

Order Processing and Cut-Off Time

Orders placed before 18:00 (GMT-4), Monday to Friday will begin processing on the same business day. Orders placed after the cut-off time will be processed on the following business day. Please note that we do not process or dispatch orders on weekends or U.S. public holidays.

Handling Time

Our standard handling time ranges from a minimum of 1 business day to a maximum of 3 business days, from Monday through Friday. This time frame allows us to carefully prepare and package your order before dispatching it to our trusted carriers.

Transit and Delivery Time

Once dispatched, the transit time for delivery is estimated between 4 and 9 business days, with deliveries taking place from Monday to Friday only. This means that the total estimated delivery window, including handling and transit, is approximately 5 to 12 business days.

Shipping Costs

We are pleased to offer free shipping on all orders shipped within the United States. There are no additional costs associated with the shipping of your order.

Currency and Payment Notes

All shipping and order values are processed in USD. If your payment is made in another currency, your financial institution or payment provider may apply exchange rates or transaction fees that are beyond our control.

Need Help?

If you have any questions, concerns, or require assistance regarding our Shipping Policy, please do not hesitate to contact us. We are here to ensure your shopping experience is seamless and hassle-free.

Store Name: Lanellise

Email: info@lanellise.com

Address: 530 Seventh Avenue, Mezzanine (Floor M1), New York, NY 10018

Operating Hours: Monday to Friday, 09:00 AM – 06:00 PM (GMT-4)

Contact Us: https://www.lanellise.com/pages/contact